Do you have an order minimum?

All orders of textiles under 3 yards are subject to a $25 cut fee. The only exception is our Soho textile – due to the nature of the shibori dyeing process, this fabric is only sold in 5 yard increments. The minimum order for wallcoverings is 5 yards. Orders under 15 yards are subject to a $75 set-up fee.

Do you stock your textiles and wallcoverings?

Most of our textiles are stocked in our primary warehouse in Bangalore, India and are subject to availability. Please inquire with your local showroom for textile lead times and availability.

Our wallcoverings are digitally printed to order in an effort to minimize waste from excess production. The lead time for wallcovering orders is 4 to 6 weeks. Rush orders with a 2 week lead time (excluding transit time) are available for an additional fee of $250.

Do you provide trade pricing?

We provide trade pricing for interior designers, architects and other trade professionals. To place an order for textiles or wallcoverings or to request complimentary memo samples, please register with a trade account on our website or locate a showroom closest to you.

Can I place a reserve on textiles?

Reserves can be placed with your local showroom based on stock availability. Reserves are valid for 10 business days and can be extended upon request if stock is available. If the reserve expires, the hold will be released without notice.

If the requested yardage exceeds our current inventory, we accept reserves against incoming stock with a 50% deposit.

Can I request a CFA?

A Cutting For Approval (CFA) is recommended for textile orders as production lots may vary from showroom memo samples. For out-of-stock SKUs, CFAs will be shipped as soon as new stock is available.

All CFAs are shipped via USPS within the US only. CFA requests involving international shipping or expedited shipping can be accommodated with a client-supplied courier account or shipping label.

What is your return policy?

All fabric and wallpaper orders are final sale and not eligible for return or exchange.
If you believe a product you received is defective or damaged, please contact us before cutting. Products that have been cut are not eligible for return regardless of defect or damage. Requests for return must be filed within 30 days of delivery date. The product must be returned in its original condition.

Our textiles are produced by skilled craftspeople in India and slight variations are inherent to the handmade processes of hand block printing, embroidery, and weaving. We take pride in the high quality of our textiles, which are thoroughly inspected prior to shipping.

Do you offer textiles and wallcoverings for hospitality projects?

Our outdoor performance textiles are developed to meet hospitality industry standards.
Our handmade textiles and our collection of wallcoverings are not rated for use in hospitality projects, however, we accept inquiries for custom services to translate.
our designs into products suitable for contract and hospitality. Please contact us to learn more about minimums and lead times for custom projects.

Do you apply any treatments to your textiles and wallcoverings?

We do not treat our textiles aside from a heat-set finish, though clients have successfully treated our textiles for FR and stain treatments. Please contact us to learn more. Our digitally printed wallcoverings are not treated after printing.

What are the care instructions for your textiles and wallcoverings?

Hand block printed, embroidered, woven, and shibori-dyed textiles
Spot cleaning and dry cleaning is recommended for our handcrafted textiles. Dry cleaning should be done by a reputable cleaner specializing in home furnishings.

Always inform your dry cleaner about the fiber content of the textile prior to any treatment.

Outdoor performance textiles.
To clean outdoor performance textiles, first brush off loose dirt, then spray on a cleaning solution of water and mild soap. Use a soft bristle brush to gently clean, allowing the cleaning solution to soak into the fabric. Rinse thoroughly until all soap residue is removed and air dry.

Wallcoverings
Our digitally printed wallpapers can be wiped clean with mild soap and water using a soft cloth or sponge. We suggest testing any cleaning method in a small, discrete area to start. Our grasscloths can be vacuumed to release any dust that may accumulate on the surface.

Do you accommodate custom textile or wallcovering orders?

Yes, we accept inquiries for custom services. Please contact us to learn more about minimums and lead times for custom projects.